SMS status trigger

35 views March 5, 2019 0

An action can be triggered based on SMS delivery status. For example, you can send an email reminder to user with request to update phone number if SMS is returned due to invalid addressee phone number.

Step-by-step instructions:

  1. Navigate to Trigger Management page (Menu -> Automation -> Triggers)
  2. Click “Create New Trigger” button
  3. Type in a name of the trigger
  4. Describe your trigger and its purpose
  5. Select Event Type (SMS Event)
  6. Select Event Source and Specific Template/Campaign/Tag
  7. Select Event (SMS Delivered/SMS Failed)
  8. Select Action
  9. Select Action Specifications
  10. Click Save and Activate Trigger button