Analytics

Sms Log

18 views October 11, 2019 0

You can sift through the delivery logs and evaluate message delivery using SmartSender’s Sms Log.

These reports will help you track status delivery masseges, see the content of the message, as well as resend it.

To download Overview Report:

  1. Navigate to “SMS Log” page in “Analytics” section (Menu -> Analytics -> SMS Log)
  2. Filter necessary data by Tags, Domains, Date range
  3. Click “Create Export Task (.csv)” Button

Report filters:

Filter Description
Tags You tag messages using different features in SmartSender platform (for example: templates, auditory segments, etc.) to get hourly/daily/monthly aggregated reports for all messages with such tag.
Domains Domain name used in “From” email address of your messages. If you have several domains in one account, you can filter report for only one specific domain.
Date period Select specific period of time to generate Report only with data from that dates.

Overview StatisticsThe type of the event

Filter Description
Tags You tag messages using different features in SmartSender platform (for example: templates, auditory segments, etc.) to get hourly/daily/monthly aggregated reports for all messages with such tag.
Domains Verified domain name from your SmartSender account.  If you have several domains in one account, you can filter report for only one specific domain.
Date period Select specific period of time to generate Report only with data from that dates.
Data Description and format requirements.
Status Here you can see whether the message, sent, was delivered or rejected. 
Date The date and time, when the message was delivered
From Sender’s from name linked to sending phone number addressee will see in their phones. If not defined – default from name linked to sending phone number will be used
To The phone number, to which the message was sent to
Content It is the template of the campaign, sent to the recipient. By clicking “Show Content” button, you will be able to view the template.
Tags You can add custom tags to your messages to ease stats collections (mark templates,
campaigns, etc). A single tag – must not start with an underscore
Resend If  you believe, one or more of the  recipients didn’t receive important message from you,  you can use the Resend button. Using the resend tool makes the new message appear the same as the original sent message.
Status Description
delivered The message was delivered
reject The phone number is in black list

The type of the event

Status Description
delivered The message was delivered
reject The phone number is in black list