Getting Started

Recharge current balance

23 views April 5, 2019 0

In this section, you will learn how to recharge your account balance and manage billing preferences.

Add funds to account balance

You can recharge your balance with a Credit Card, linked to SmartSender in a couple of clicks.

  1. Navigate to Billing Dashboard (Menu -> Account -> Billing )
  2. Find “CURRENT BALANCE” section and click “Add funds” button
  3. Select a predefined balance recharge value in the field “Amount” or enter a custom amount.
  4. Click “Pay and Save” button to confirm the payment.
    • IMPORTANT: Your Credit Card will be charged for the selected amount without any additional confirmations.
Auto-recharge balance

You can enable balance auto-recharge by selecting “Enable auto-recharge” checkbox  and specifying the required settings.


  1. Navigate to Billing Dashboard (Menu -> Account -> Billing )
  2. Find “CURRENT BALANCE” section and click “Add funds” button
  3. If necessary, enable account balance auto recharge feature
    • Select the “Enable auto-recharge” checkbox
      • To disable this feature you need to uncheck the “Enable auto-recharge” box.
    • Pick the balance threshold, which will trigger balance auto-recharge
    • Pick the amount to auto-recharge the balance with upon reaching threshold
  4. Click “Pay and Save” button to confirm the payment.
    • IMPORTANT: Your Credit Card will be charged for the selected amount without any additional confirmations.
What happens when Account Balance runs low?

When your Account Balance runs low, one of two things will happen, depending on your account settings:

  1. Your account will be auto-recharged according to auto-recharge settings.
  2. The account balance will go negative and emails will be rejected to be sent.

So, we recommend using auto-recharge. Тhis will ensure the continuous operation of your campaigns without any delays.