Getting Started

Add a new payment method

68 views April 5, 2019 0

In this section, we will explain how to add a payment method.

Add a new payment method
  1. Navigate to Billing Dashboard (Menu -> Account -> Billing )
  2. Find “Payment Method” section and click “Manage” button
  3. Click  “Add new payment method” button
  4. Type in your Credit Card details
    • IMPORTANT: Please, make sure the Credit Card is valid and has enough balance for the payment.
  5. Fill in the “Billing Address” form
  6. Select the amount to add to the account balance right now
  7. If necessary, enable account balance auto recharge feature:
    • Select the “Enable auto-recharge” checkbox
      • To disable this feature you need to uncheck the “Enable auto-recharge” box.
    • Pick the balance threshold which will trigger balance auto-recharge
    • Pick the amount to auto-recharge the balance with upon reaching threshold
    1. Click the “Save” button

Primary credit card

If you have several cards, select the primary card, which should be charged, by designating it using the “Make primary” button.

  1. Navigate to Billing Dashboard (Menu -> Account -> Billing)
  2. Find “Payment Method” section  and click “Manage” button
  3. Click the “Make primary” button on the preferred Credit Card
Edit your payment method 

You can update Company Name and Billing Address of the card in the “Payment Method Edit” section.

  1. Navigate to Billing Dashboard (Menu -> Account -> Billing )
  2. Find “Payment Method” section and click “Manage” button
  3. Click “Edit” button
  4. Edit the Credit Card data and click “Save”
What happens when Account Balance runs low?

When your Account Balance runs low, one of two things will happen, depending on your account settings:

  1. Your account will be auto-recharged according to auto-recharge settings.
  2. The account balance will go negative and emails will be rejected to be sent.

So, we recommend using auto-recharge. Тhis will ensure the continuous operation of your campaigns without any delays.